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Friday, August 17, 2007

Why is it ...

... that when I am broke the restaurant is dead? I have only gotten 2 shifts a week lately which is okay as long as I make money on those days. Last week I was sent home one day because it was dead so I only had one day I worked. The problem was that I made only about $50 in credit card tips so my paycheck this week was only $35. So I was really hoping I'd make some money last night. There were 4 of us scheduled but with only one reservation I told R. we needed to sent someone home. He agreed and one of the others went home (as I did the week before). I still didn't get ONE fucking table. We were dead. One table I tried to sit in my section refused. Then nothing until after 7 and that one was a mom with 2 little kids. At that point I had said I was leaving at 7:30pm so I wasn't gonna take a table be stuck and maybe get $5 of it. I did get tips from 2 take out orders I took so I made $9 and got dinner.
Now normally that wouldn't be to bad but I am pretty broke right now and Grumpy is quitting the bar. It doesn't help that I only got one shift next week and maybe one the week after. I HATE BEING BROKE!!! I am however glad that Grumpy is leaving the bar. Things keep getting worse over there. Couple of weeks ago that shooting and then last Friday they had a big fight. He had some bruises to show for and he came in on the end. He was checking the parking lot when he noticed the blinds being messed up on one of the big windows and then the window chattered. So he went inside after calling the cops to take down the guys and holding them there till the boys in blue came around. He didn't even realize he got hit till I pointed out the bruises!

Anyway I am hoping tomorrow will be busy so I can make some money and have a paycheck on Tuesday!
Oh check out these things I got as FWD emails lately:

Some old timey adds

And then some real transcriptions from customer service call centers - go ahead laugh your butt off I did

Customer: "I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".


Samsung Electronics

Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone point on the wall".


RAC Motoring Services

Caller: "Does your European Breakdown Policy cover me when I am travelling in
Australia ?"
Operator: " Doesn't the product name give you a clue?"

Caller (enquiring about legal requirements while travelling in
France ):
"If I register my car in
France , do I have to change the steering wheel to the other side of the car?"

Directory Enquiries

Caller: "I'd like the number of the Argoed Fish Bar in
Cardiff please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?"
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".


Then there was the caller who asked for a knitwear company in Woven.

Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label; Woven in

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

"I haven't got a pen, so I'm steaming up the window to write the number on".


Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point?".

Customer: "Sure. You told me to write 'click' and I wrote 'click'".


Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"


Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".

There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause".
Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect."
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden the words went away."
Operator: "Went away?"
Caller: "They disappeared."
Operator: "Hmm So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type."
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the C: prompt on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the screen?"
Caller: "There isn't any cursor: I told you, it won't accept anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again and find the other cable."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
Caller: "I can't reach."
Operator: "Uh huh. Well, can you see if it is??"

Caller: "No."
Operator: "Even if you maybe put your knee on something and lean way over??"
Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I have is coming in from the window.
" Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power......... A power failure? Aha, Okay, we've got it licked now.
Do you still have the boxes and manuals and packing stuff your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell them??"
Operator: "Tell them you're too stupid to own a computer!!!!!"


Beth said...

Man, that sucks depending on your tips likie that. Crap!!!

Hope it gets better for you.

Dino aka Katy said...

Beth - yeah I mean its not that essential just in weeks like this its my extra cash that saves me from over drawing

Library Mama said...

I'm sorry the restaurant is so slow. Will things pick up once school starts and people aren't heading out to the lake and stuff like that?

I love the computer thing at the end of your post. I had read it before, but it always makes me laugh!

Dino aka Katy said...

LM - yeah thats what we are hoping for.

Bubs said...

I love those adds!

Dino aka Katy said...

Bubs - nice new avatar - yeah I figured you'd like the adds

The Phosgene Kid said...

Wonder if all the economic news has folks spooked to the point where they aren't doing restaurants? I know that in a pinch we'll order a pizza delivery, but that has become really rare.

jin said...

Hope work was busy last night!
Actually, I should rephrase that:
I hope you got lots of big tips last night!
(Heehee...that could be taken a few different ways! ;-)

angel said...

people expect some really strange things pc-wise!
and those old adverts are hysterical!